Cruise ship deploys lifeboats after cage full of luggage fell overboard

Boarding of passengers P&O Cruises Ventura This morning in Southampton I had a wet surprise when a full luggage cage was accidentally thrown overboard while boarding. A lifeboat was dispatched and the soaked suitcases were recovered.

Baggage handling failure

According to social media posts, the baggage cage – filled with passenger bags – was inadvertently abandoned from the Mayflower Terminal, the Southampton Cruise Port’s oldest terminal.

Luggage was destined for P&O Cruises high class ship Ventura. Lifeboats were quickly dispatched to retrieve the bags, although there was no update on how the luggage – and potentially damaged contents – were returned to passengers, or if compensation was received. been offered for the accident.

Ventura can accommodate up to 3,192 passengers, but a baggage cage only holds 15-20 bags, depending on the size and overall dimensions of the various bags.

It is common for bags belonging to the same party to be in the same cage, so a passenger or family may have had multiple bags damaged in this incident.

No delays have been reported with Ventura‘s leaving Southampton today.

The ship has now set sail for a 14-night round trip to the Canary Islands, with additional stops in Portugal and Spain en route.

The itinerary also includes six days at sea to allow guests to fully enjoy the 116,017 gross ton vessel and all of its amenities, such as the four swimming pools (don’t bring your luggage there), sports deck, spa relaxing, fantastic restaurants and kids. facilities.

How Cruise Ships Handle Luggage

When cruise passengers hand over their baggage to porters at the pier on the day of embarkation, these porters ensure that the baggage is added to an appropriate baggage cage for the appropriate ship.

Depending on the size of the ship and the passenger capacity, dozens of cages can be used for several hours, as all baggage is brought on board.

Cages with luggage on the Carnival cruise ship (Photo Copyright: Cruise Hive)

Baggage is then transported through security checkpoints and scanned appropriately before being brought onto the ship. Cruise ship crew members then distribute the bags to designated cabins based on the baggage tags.

When baggage tags are illegible or lost – as may have happened during accidental soaking – baggage is often brought to a central area and passengers are advised to check this area if they are missing any baggage.

Sometimes, if a passenger cannot find their bag and there are no unclaimed bags left, a notice may be sent to all passenger cabins asking them to check that they have not accidentally received the wrong bag.

Protect your luggage

Cruise lines routinely advise travelers to keep all valuables, as well as items such as medicines and passports, in their carry-on bags rather than handing these items over to porters.

If guests pack lightly enough and their bags are small enough, they can also maneuver all of their bags on board themselves, without handing over any luggage to the porters.

Cruise baggage
Photo credit: JSvideos / Shutterstock

This is a great way to keep luggage secure, but it’s not always possible if customers are on a long cruise or sailing back-to-back trips, or if their luggage needs are simply greater, such as for a family or if equipment such as CPAP machines are to be carried.

Read more: 6 ways to protect your cruise ship luggage

Labeling luggage inside and out, as well as using multiple luggage tags with clearly printed information, will help customers retrieve their luggage if it is lost or misplaced.

Some airports offer shrink-wrapping services for luggage for a small fee, which could be an option to protect luggage from water damage during a rainy boarding, although it is unlikely to be fully effective for luggage that has fallen overboard.

Cruise baggage